Terms & Conditions

Acceptance of Terms

By using Rahi Travels services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

Services Provided

Rahi Travels provides travel and tourism services including:

• Hotel and accommodation bookings
• Adventure activities and tours
• Trekking and hiking expeditions
• River rafting and water sports
• Transportation arrangements
• Travel packages and itineraries

Booking and Payment

Booking Process

• All bookings must be confirmed in writing
• Advance payment or deposit may be required
• Booking confirmation subject to availability
• All prices are subject to change without notice

Payment Terms

• Payment due as per booking confirmation
• Additional charges for extra services
• All prices include applicable taxes unless stated otherwise

Cancellation and Refunds

Cancellation by Customer

• Cancellations must be made in writing
• Cancellation charges apply as per our policy
• Refunds processed within 7-14 business days
• Force majeure events may affect cancellation terms

Cancellation by Rahi Travels

• We reserve the right to cancel services due to safety concerns
• Full refund provided for cancellations by us
• Alternative arrangements offered when possible

Safety and Adventure Activities

Safety Requirements

• Participants must follow all safety instructions
• Age and health restrictions apply to activities
• Safety equipment must be used as directed
• Activities may be cancelled due to weather conditions

Risk Acknowledgment

• Adventure activities involve inherent risks
• Participants assume responsibility for their actions
• Medical conditions must be disclosed prior to activities
• Insurance coverage recommended for all participants

Liability and Insurance

Rahi Travels liability is limited to the cost of services provided. We recommend comprehensive travel insurance for all customers. We are not liable for:

• Acts of nature, weather conditions, or force majeure events
• Third-party service provider failures
• Personal injury due to customer negligence
• Loss or damage to personal belongings
• Delays or changes to travel plans beyond our control

Customer Responsibilities

Customers are responsible for:

• Providing accurate information during booking
• Arriving on time for scheduled activities
• Following safety guidelines and instructions
• Respecting local customs and environment
• Ensuring valid travel documents if required

Intellectual Property

All content on our website and materials is protected by copyright and belongs to Rahi Travels or our licensors.

Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect and use your data.

Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Rishikesh, Uttarakhand.

Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on our website with the effective date.